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Software built for digital time

Deliver experience beyond customer expectation

Our software connects your intelligence

Our world is changing beyond rapid speed. Disruption. Innovation. Industry after industry turned upside down – including the communications industry.

Empowered consumers are driving most of these tectonic shifts. They want more, they want it faster and they are super-impatient when experience doesn’t match expectation. That puts pressure on CSPs to act in the moment with intelligence and efficiency. That is what every digital business is striving to do – this is what will differentiate the winners from the losers. We call this drive to constant improvement in productivity and speed ‘digital time’.

Welcome to the new world of digital time…

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…where we help service providers to operate their network efficiently, lower costs and improve decision making.

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…where we help service providers to reduce customer churn, improve loyalty through exceptional experiences.

Connect the dots

…where we help our customers create new services and generate new revenue streams.

Connected intelligence

Deliver experience beyond customer expectation

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Monetization solution

Improve customer experience and unlock new revenue streams

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Autonomous customer care

How to improve customer service with interactive and proactive bots

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451 Pathfinders research report

Cognitive analytics in digital time

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Monetization for digital service providers

How to keep pace with customers, and monetize customer experience

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Five pillars of connected intelligence

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Analytics and machine learning

A combination of analytics, augmented intelligence and world-class R&D through Bell Labs.

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Automation

Acting in digital time means pushing automation to extremes.

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Security

Because great experiences are always built on trust.

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Speed, agility and scale

An elastic, programmable foundation with exceptional performance delivers speed, agility and scale.

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Open, multi-vendor

Openness and multi-vendor capability connects what you have and gives you what you need.