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Predictive Care for Fixed Networks

Predictive Analytics take fixed access network care to the next level

Nokia Predictive Care for fixed access networks takes support to the next level of efficiency, delivering a distinct advantage for our customers and their end users. Powered by Nokia's Automation, Virtualized Delivery and Intelligent Analytics (AVA) cloud-based platform that combines big data collection and storage, intelligent analytics and extreme automation and advanced processes, Nokia is revolutionizing the support model to move away from traditional reactive support to a cognitive approach that predicts faults and solves them rapidly. And this is all coupled with Nokia's strong commitment to security and data privacy standards.

Service features:

  • Advanced monitoring, reporting and notification of targeted early problem indicators
  • Comprehensive analytic tools and periodical in depth health checks
  • Highly focused customer support teams with a customer dedicated lead resource, providing a personalized support model
  • Very fast, streamlined and highly repeatable and effective restoration workflows

Benefits

Reduce OPEX and improve staff efficiency

  • Shift from reactive to predictive network care
  • Shorten resolution time for network problems
  • Reduce firefighting and improve maintenance planning
  • Increase the speed and accuracy of issue detection, root cause analysis, and resolution
  • Improve the efficiency, utilization, and work quality of operations and management teams

Deliver a consistent quality of service and high network availability

  • Simplify network management by gaining visibility of vital network health data
  • Ensure that networks are ready to handle interventions, upgrades, special events, and new launches
  • Improve KPIs and increase network utilization
  • Boost network uptime and prevent outages
  • Increase network stability and reliability
  • Improve end-user service quality and availability