AI dedicated for the telco
Telco data is unique. That is why Fastermind has AI that optimizes the domain specific data, processes and systems like no other. Fastermind’s use cases are optimized for the telco sector and it automatically triggers the action to deliver the communication.
Engage in the moment
Engage your customer with attractive promotions or messages at the peak moment of interest. Offer only what is relevant, when it is relevant. Fastermind combines the dynamically changing contextual criteria (such as location) and the more static information (such as customer profile) for each engagement.
The best way to serve a customer in the right moment is through mobile: it’s always on. Fastermind is optimized for mobile channels.
Use data to generate insights for fact-based and data-driven decision-making. Fastermind visualizes data in real-time to serve business stakeholders instantaneously. Find specific event records from big data to discover threats and opportunities.
Discover insightful patterns from data that are easily hidden from the human eye. Fastermind finds unexpected relationships from network and customer data. Stay a step ahead of the curve and anticipate your customer’s next move or find problems from the telco data before the problems escalate or become a crisis.
Super simple UI
Creating RTD logics for customer engagements is super simple. Onboard marketers and product managers quickly.
- Real-time decisioning (RTD) for customer engagement automation based on customer’s digital moments and profile data
- Easy to use user interface optimized for marketing users to create and manage contextual engagements
- Integrates to Data Refinery, integration with 3rd parties supported
- No vendor lock-in
- Big Data aggregates for dynamic & descriptive variables on customer or network trends and patterns
- Predictive and tailor-made machine learning use cases to resolve specific business problems