Monetize your DSL access network data, while improving operational efficiency and enhancing the customer experience
Access Network Analytics (ANA) allows service providers to monetize and derive business value from digital subscriber line (DSL) access network data.
Unlike generic big data solutions, ANA is designed specifically for access network management. This next-generation analytics platform combines domain expertise with insights, eliminating big data complexity.
ANA enables the anticipation of service impacts, resulting in an optimized network and improved business decisions. It sifts through the sheer volume and variety of broadband network data to provide insights and recommendations to customer-facing teams, resulting in operational efficiencies and enhanced customer satisfaction with high-speed internet and triple-play services.
ANA is a key part of the Home and Access Analytics portfolio. Combining ANA with Home Analytics provides end-to-end insights across the access and home networks, boosting first call resolution (FCR) rates and reducing average handling time (AHT) at the same time.