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Service assurance

Lower costs while improving the customer experience

The Nokia Service Assurance suite puts the customer at the heart of your digital operations. Our products and solutions enable you to reduce OPEX and improve customer satisfaction by combining quality and performance management with automated operations. They support an evolved service operations center (eSOC) that lets you quickly detect, diagnose and recover from service-impacting issues without human intervention.

Our products and solutions

Automated Operations and Recovery

Simplify service operations by automating network supervision activities within a Service Operations Center.

Product

Evolved Service Operations Center (eSOC)

Deliver closed-loop automation which enables SPs to quickly detect, diagnose and recover from service-impacting issues without human intervention.

Solution

Managed Service Quality and Assurance

Assure consistent service quality for their subscribers and focus on customer experience.

Service

Performance Manager

Identify performance degradations and prioritize those that have the greatest impact on network quality

Solution

Service Quality Manager

Ensure superior service quality for customers while achieving top-flight efficiency

Solution

VitalSuite Apps - Application Performance Management

Monitors and manages application performance for business-critical applications.

Product