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The Expert Advantage

The Expert Advantage – solving real operator challenges

The mobile sector is packed with innovation. Exciting stuff? Yes! Easy to implement? Perhaps not.

With the growing complexity of mobile networks, operators need a trusted partner to help in their constant drive for better business performance.

Nokia Professional Services can help boost your finances by increasing revenue and reducing your CAPEX and OPEX – at the same time offering a better customer experience that improves loyalty.

Get the inside scoop on how our top experts solve real operator challenges, using expertise and experience gained from projects around the world.

Expert advantage

Highlight: learn how we ensure that you have a smooth journey towards Telco Cloud. Read new article: 'A day in the life of a telco cloud expert'

The Expert Advantage for Shanghai Mobile 

Advanced services from Nokia have helped Shanghai Mobile become more agile and responsive, allowing it to offer the best possible 4G experience to its users.
View this video and find out more: Shanghai Mobile powered to deliver high customer experiences with Nokia Predictive Care


The Expert Advantage for Avantel

Entering a mature market is a huge challenge. Nokia provided Avantel with a complete LTE network as a BOT (build-operate-transfer) model. Avantel aims to capture 30 percent of the corporate market by offering customers the best plan, the best coverage and the best services.
View this video and find out more: Avantel entering Colombia’s LTE market


The Expert Advantage for Starhub

StarHub is the first and only operator in Southeast Asia to provide VoLTE services on the new iPhone 6 and iPhone 6 Plus. Powered by Nokia’s end-to-end VoLTE solution, users of the new iPhones on StarHub’s 4G LTE-Advanced network can make HD voice calls with faster call set-up while simultaneously enjoying HD video and other ultra-fast 4G data services.


What business effects do you want to see?

Here are just a few examples of how we can help you:

  • With services for HetNets, you can achieve up to 50 percent reduction in Total Cost of Ownership (TCO) by planning the best mix of small cells and macro upgrades.
  • Our Service Management Solution can help you cut OPEX. By seeking out service issues, one operator eliminated around 7 percent of customer complaints, saving up to €473,000.
  • Operations Support System (OSS) as a Service makes costs both lower and more predictable. You could reduce the operating costs of your OSS by 19 percent compared to conventional OSS business models – through lower installation, integration and operational costs.

See what the Expert Advantage could be for you – explore our Services

Using all our capabilities and experiences to deliver best-in-class solutions to our customers.

ServicesTake a deeper dive and find out more about the success Nokia Services has delivered around the world.

Partners & Ecosystem

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#ExpertAdvantage from @Nokianetworks

Nokia Services help operators manage complexity, evolve and modernize their networks to achieve scale, speed and efficiency, as well as assure network and service quality. Our Services professionals ensure all solutions work together seamlessly, offering excellent customer experience and the prospect of new business models.