Support & training


Emergency Support

United States or Canada: 1-866-582-3688

All other countries: Contact Support

Online Support

Help with Support Portal

For Support Portal assistance:

Phones Support

Are you looking for Alcatel or Lucent mobile, residential, or business telephones?

Some telephones still carry the legacy brand names "Alcatel" or "Lucent," but are no longer sold or supported by Alcatel-Lucent.

The companies listed here can help you with ongoing support for your Alcatel, Alcatel ONETOUCH, or Lucent branded phone. Please contact them directly.

Alcatel onetouch® smartphones and feature phones Service and support

Alcatel brand residential phones Service and support

Alcatel brand business phones Service and support

Lucent and AT&T brand residential telephones
Online service and support or call 1-800-222-3111.


For assistance with Alcatel-Lucent product training login IDs/classes: