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Our customer approach

Every success has its network 

Maximize connectivity, reduce complexity, and secure a vibrant commercial future.

At Alcatel-Lucent, we know that the free flow of content and information sustains the digital economy. Factors that constrain this flow keep you — our valued customers — from doing more for your subscribers, employees, constituents and customers. We are committed to removing network and business constraints to help you maximize connectivity, reduce complexity and build sustainable commercial success.

At Alcatel-Lucent, we know that the free flow of content and information sustains the digital economy. Factors that constrain this flow keep you — our valued customers — from doing more for your subscribers, employees, constituents and customers. We are committed to removing network and business constraints to help you maximize connectivity, reduce complexity and build sustainable commercial success.


Networks at scale for an unconstrained world

Unlimited connectivity

To keep users satisfied, you need networks that can link them with the right digital services. This calls for connectivity that spans the network, from the user to the application server or IT infrastructure that provides the service.

We let you extend fast and simple connectivity to every user, service and location. We are leaders in ultra-broadband access, IP routing, agile optical networking and customer experience solutions. Our technologies and expertise can help you satisfy users by providing seemingly infinite bandwidth and always-on connections to their applications and services.

Reduced complexity

Users’ needs change by the minute, and networks must change with them. The challenge is too complex for networks that operate in a linear and static way. To keep up with users, you need a network that lets you react to their wants and desires in real time.

Our cloud innovations can reduce complexity for you and your users. With our Nuage Networks™ venture and CloudBand™ platform, you can use the latest SDN and NFV innovations to build an agile and dynamic cloud-based business. And, with our New Conversation Experience solutions, you can unite users’ online and real-world lives by seamlessly bridging endpoints, messaging services and social feeds.

Vibrant commercialization

Every organization needs to watch the bottom line. These days, more eyes are turning to the network. Whether you’re a service provider seeking revenue, a power utility seeking efficiency, or a government seeking smarter cities, you need to make the network pay.

We can help you commercialize the network. We offer solutions like Smart Plan, which enables you to unlock new revenue with a branded real-time mobile data experience. We use Bell Labs Consulting to help drive growth and business efficiency. And, we offer strategic alliances with Accenture and other leading companies to help you monetize ultra-broadband services.