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Should I Stay or Go: 5 Emerging Reasons Mobile Customers Churn

English

Press Release

Nokia's tenth Acquisition and Retention Study examines the main reasons why mobile customers select and leave operators: cost and billing, network quality, customer care and service and device portfolio.

Results are based on a survey of more than 20,000 mobile phone users in mature and transition markets; telephone interviews with 140 consumers and 28 operators; and bespoke research to contextualize responses.

8 June, 2016

Nokia and Zain KSA boost 4G network speeds to meet growing subscriber demand using three component carrier aggregation

English

Press Release

The deployment of LTE-Advanced three component carrier aggregation technology boosts speeds by up to 187.5 Mbps for subscribers

Aggregates 25 MHz of spectrum on 900 MHz, 1800 MHz and 2100 MHz bands

Deployment supports Zain in its goal of transforming Jeddah into a smart city

Riyadh, Kingdom of Saudi Arabia - 11 May 2016

Dubai government security networks operator Nedaa selects Nokia to deliver next-generation network for mission-critical and smart city services

English

Press Release

Aims to create safe and smart city for residents and visitors, applying Internet of Things (IoT) technologies for areas including emergency services support, e-government, transportation and healthcare

Nokia to provide a 5G-ready, mission-critical network consisting of comprehensive security solutions, core and radio access solutions, IP/MPLS, optical and microwave backhaul network, along with professional services

20 March 2016

Nokia AirScale launch ushers in a new age of cloud-based Wi-Fi for service providers #MWC16

English

Press Release 

Nokia AirScale Wi-Fi includes compact indoor/outdoor Wi-Fi access points, Wi-Fi modules for integration in small cells, and is an integral part of new Nokia AirScale Radio Access

Features a unique cloud-based Wi-Fi Controller with instant access point plug-and-play and auto-scaling for carrier-grade networks  

Makes gigabit Wi-Fi simple to deploy, also lets service providers without licensed spectrum deliver a mobile-like customer experience

Nokia launches analytics to predict network capacity needs and to protect IPTV service quality #MWC16

English

New capabilities mean operators introducing new services can speed up network capacity planning by 60 %

IPTV service quality monitoring can reduce service-related complaints by 50 %

Launches show strength of Nokia’s new Applications & Analytics business group

4 February, 2016