Our approach

We aim to be honest and transparent as we seize opportunities to grow a sustainable business and meet our obligations to people and the planet. Our sustainability strategy is to support the business by meeting stakeholder expectations, minimizing our impacts and maximizing our positive contribution. We focus on three key stakeholders: our employees, our customers and our planet.

Good housekeeping

We respect all relevant laws, regulations and international standards. More than that, we aim to create an organization where ethical business practice is a source of pride and employees have a safe, motivating working environment.

Our Code of Conduct is central to operating responsibly. It is reinforced with mandatory annual training for every employee and supported by detailed policies and guidelines. We also have strong management systems in place covering anti-corruption, human rights, labor conditions, occupational health and safety, and environmental protection standards.

Our own operations have a relatively small environmental impact but we have ambitious goals to improve the environmental efficiency of our facilities, IT services, travel and service fleets.

Sustainable value for our customers

We extend the high demands we put on ourselves to our suppliers. We also work closely with customers to improve the safety of all workers involved in higher risk tower building and installation works.

But we can do more. We put a lot of effort into helping customers reduce their environmental footprint. As well as the industry-leading energy efficiency of our base stations, we provide solutions to optimize energy consumption in the entire network.

A good neighbor

We want to contribute broadly to the communities where we operate and employ people. We do this by minimizing any adverse environmental effects of our operations and by connecting with local communities.

Positive impacts on the planet

The greatest contribution we can make to sustainability is to use our technology to benefit communities and the environment.

Telecommunications is in a unique position to drive social and economic progress while helping to reduce the environmental impacts of many industries. For example, we are working with partners to deliver machine-to-machine (M2M) solutions as well as to save energy in telecoms networks.

Additionally, we recognize our responsibility to carry out due diligence so that our communications products are used to support and not infringe human rights.


Nokia Networks is a member of the United Nations Global Compact and we are committed to its Principles. Our annual Sustainability Report is our Communication on Progress. Nokia Group, including Nokia Networks is included both in Dow Jones Sustainability Index (“Technology Supersector Leader” in 2009 and 2010) and in FTSE4Good.

We want to maintain an active and open dialogue, engaging widely to find new and better ways to serve stakeholders and improve our performance.